Open Monday - Friday from 9 AM to 4:00 PM MST

Cosplaymuch? Terms and Conditions

Shipping outside the US:
We currently offer shipping outside of the US by contacting us and making arrangements for the order and shipment. Why? We have not found the right formula yet to implement weight and packaging options to automatically calculate a fair shipping price. The only option we would have would be to charge a high rate for all shipments; we anticipate this to be finalized soon so we can offer convenient international shipping! Contact us if you would like to order shipping outside the US!

Other Shipping:
If we get the order early enough in the day, we ship the same day we receive the order. We know you want your items quickly and without hassle! We will do everything in our power to take good care of you! We ship via USPS.

Returns & Exchanges:
If we make an error, we will do everything possible to make it right, otherwise the buyer would normally cover related costs.
Some items cannot be returned, but only exchanged. Please contact us with any questions before making your purchase if you have any concerns!

We would never sell something to you that has been worn by someone else! We can’t do it to the next guy, either!

The returning product must be in new, unused and resalable shape. The product must also have the original tags attached (Hats and costumes) still. Returned products which are received in a damaged state can have their level of refund affected. The product must be returned within 30 days of purchase.

We recommend sending the product(s) to us with either insurance or tracking, as we cannot be responsible for products that fail to arrive or are returned in unsalable shape. Products received with damage can only be returned to customers at the customer’s expense. Original shipping costs are not refundable unless order was shipped in error by Cosplay Much? Please use this email as your RMA if you elect to return the product(s).

Items can be returned to the address they were shipped from:
Cosplay Much?
11585 Allendale Drive
Peyton, Colorado 80831

Specific Return/Exchange Information:
Top Hats: Returns will have a 15% restocking fee applied to them, for an exchange we will waive that fee.
Costumes: Returns will have a 15% restocking fee applied to them, for an exchange we will waive that fee.
Accessories: Returns will have a 10% restocking fee applied to them, for an exchange we will waive that fee.

Privacy:
We never sell, share or use your information except to process and ensure shipping for your order. We want our privacy respected and we offer the same.


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Contact Address

  • 11585 Allendale Drive
    Peyton,
    Colorado 80831
    Tel: 719-573-2845

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Call 719-573-2845 Monday - Friday from 9 AM to 4:00 PM MST
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